Help, care and claims

Email us within 14 days of delivery with photos of the item and packaging. We'll arrange a free re-ship or refund.

Only sets marked heat-safe (borosilicate) — the Morning Ritual Coffee Set and Daybreak Tea Ceremony Set. Each product page shows heat-safe status.

Choose our shatterproof Tritan sets — Kids-Safe Tritan Tumbler Set and Picnic & Outdoor Tritan Set. Real glass should be kept away from young children.

For hygiene, used drinkware isn't eligible for change-of-mind returns, but faulty or broken items are always covered.

All prices and refunds are in US dollars (USD).

Use the Stripe customer portal linked in your receipt to update payment details or cancel at any time.